TICKETS

KYOTO EXPERIMENT 2017

FAQs

Passes and Ticket Set

Q.1Can I buy the 3 Performances Pass, Student 3 Performances Pass or "Black on White"+ 2 Performances Pass even if I have not decided which performances or performance dates I want to see?

A.1No. Customers select their choice of performances and performance dates for the pass when they make their purchase.

Q.2Can I buy the Festival Pass even if I have not decided which performances or performance dates I want to see?

A.2

Yes. After you have purchased the pass, please reserve your choice of performances and dates through our online form or contact us by telephone. It is also possible for pass-holders to attend a performance without reserving a seat, though a seat is not guaranteed. Since some performances may sell out, we recommend always reserving a seat.

Reservations:

Kyoto Experiment Ticket Center Phone 075-213-0820 (Mondays-Fridays 11:00-20:00)

Q.3What performances and events can I see with the Festival Pass?

A.3Pass-holders may attend any of the 11 performances in the Official Program one time each. A Festival Pass does not allow entry to the Fringe: Open Entry Performance programs or any other ticketed events.

Q.4Can I attend the same production/event multiple times with the Festival Pass, 3 Performances Pass or "Black on White"+ 2 Performances Pass?

A.4No. Pass-holders may only attend each production/event once.

Q.5Can I share my Festival Pass, 3 Performances Pass or "Black on White"+ 2 Performances Pass with someone?

A.5No. Passes are only valid for a single pass-holder.


Collecting and Paying for Tickets

Q.1Where can I pay for and receive tickets?

A.1[For customers who have reserved a single ticket or "pair tickets".]
Please pick up your tickets from the venue box office before the performance.
Please give the order number and the name used at the time of the reservation.
Please be aware payment must be made with a credit card. No other forms of payment are accepted.

[For customers who have reserved any of the Performances Pass.]
Please pick up your tickets from the venue box office before the performance.
Please give the name used at the time of the reservation. Payment must be made on the day of the performance.
Please be aware payment is accepted in cash only. No other forms of payment are accepted.


Other

Q.1I am no longer able to attend a performance for which I purchased tickets. Can I change my ticket?

A.1We are not able to accept changes or cancellations after tickets have been purchased.

Q.2Where can I buy tickets on the day?

A.2Tickets are sold at the door from the box office at each performance venue. Tickets go on sale from 60 minutes before the performance/event starts. Please also check the official Kyoto Experiment Twitter account for the latest information on ticket availability on the morning of each performance. The number of tickets available to individual customers is limited. Tickets are available on the door on a first come, first sold basis.

Q.3Are there performances with surtitles in English (or other languages)?

A.3The following performances have English surtitles or are performed in languages other than Japanese:
Minhee Park No Longer GAGOK: room5 ↻
(Performed in Korean with Japanese surtitles.)
Xiaoxing Sun Here Is the Message You Asked For… Don’t Tell Anyone Else 😉
(Performed in Chinese with Japanese subtitles. English summary available.)
Takuya Murakawa Title TBD
(Performed in Japanese, Chinese and Korean with Japanese and English surtitles.)
Heiner Goebbels & Ensemble Modern Black on White
(Multilingual performance with Japanese and English surtitles.)
Yudai Kamisato / Okazaki Art Theatre The Story of Descending the Long Slopes of Valparaíso
(Performed in Spanish with Japanese surtitles.)


TICKETS